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Contact Us
We’d love to hear from you!
Contact us any time with your questions, comments, or suggestions.
Help guides and tutorials are available in our Help Center.
Member Assistance Center
(319) 339-1000 or
(800) 397-3790
| M-F | 7:00 a.m.–6:00 p.m. |
|---|---|
| Sat | 8:30 a.m.–12:30 p.m. |
| Sun | Closed |
mac@GreenState.org
For your protection, please do not include any confidential information, such as your Social Security Number or account number, when contacting GreenState via email.
Email questions or requests are answered by the end of the next business day.
For immediate assistance during business hours we recommend using the secure online chat function.
Online Chat
| M-F | 7:00 am – 5:45 pm |
|---|---|
| Sat | 8:30 am – 12:15 pm |
| Sun | Closed |
Popular Info & Links for GreenState Credit Union
- Routing #273975098
- Branch Hours
- Branch & ATM Map
- Mailing Addresses
- New Account Guide
Important Phone Numbers
Open or Apply for New Accounts
| New Loan Inquiries: Auto, Personal, Credit Card, Home Equity |
(800) 475-6728 |
|---|---|
| New Deposit Inquires: Checking, Savings, Money Market Accounts, Certificates. |
(844) 300-5810 |
Account Management Tools
| Telephone Banking | (844) 300-3681 |
|---|---|
| Update Debit Card PIN | (888) 891-2435 |
| Update Credit Card PIN | (888) 891-2435 |
| Wire Transfers | (800) 418-1916 or (319) 248-7402 |
Lost Cards / Fraud
| Lost or Stolen Card | (800) 397-3790 |
|---|---|
| Lost or Stolen Card After Business Hours | (833) 371-8975 |
| Lost or Stolen Card When Traveling Abroad | +1 (515) 457-2095 |
| Card Services Fraud Department | (866) 518-0213 |
Mortgage Related
| Questions or Help with an Existing Mortgage | (877) 527-3550 |
|---|---|
| Questions About Mortgage Escrow | (833) 392-1770 |
Mailing Addresses
Loan and Mortgage Payments
PO Box 925
North Liberty, IA 52317-0925
Credit Card Payments
PO Box 37035
Boone IA 50037-0035
Vehicle Titles
PO Box 619
North Liberty, IA 52317-0619
IRA Requests
GreenState Credit Union
Attn: IRA department
2355 Landon Rd
North Liberty, IA 52317
All other mailing correspondence
PO Box 800
North Liberty, IA 52317-0800
Proof of Insurance
PO Box 2248
Sioux City, IA 51104
(NOTE: GreenState Credit Union must be listed as Lienholder/Loss Payee)