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Online Banking Maintenance Alert - Our Online Banking will undergo scheduled maintenance on Sunday, February 23rd between 6:00 AM until approximately 12:00 PM CT. During this time you will not be able to access your Online Banking account. Our team is working diligently to ensure that this maintenance is completed as quickly as possible, and we thank you for your patience.
Locations & Hours
Branch Services
All GreenState branches have member service representatives who are ready to help with your everyday transactions and questions.
Each branch accepts walk-in appointments for meetings with a member service specialist who can help you start a GreenState membership, open new accounts, apply for loans, or provide a financial review and advice to help you meet your goals.
Are you looking for the Branch or ATM closest to you?
Visit our Branch & ATM Finder Map
Phone numbers
- Member Service: (800) 397-3790
- Update your debit card PIN number: (888) 891-2435
- Report a lost or stolen debit or credit card: (800) 397-3790 or (833) 371-8975 after business hours.
- Report a lost or stolen debit or credit card when traveling abroad: +1 (515) 457-2095
- Card Services Fraud Department: (866) 518-0213
- GreenState Insurance: Service Providers
Call Center Hours
M-F: 7:00 am – 6:00 pm
Sat: 8:30 am – 12:30 pm
Sun: Closed
Online Chat Hours
M-F: 7:00 am – 5:15 pm
Sat: 8:30 am – 12:15 pm
Sun: Closed
Mailing Addresses
Loan and Mortgage Payments
PO Box 925
North Liberty, IA 52317-0925
Credit Card Payments
PO Box 37035
Boone IA 50037-0035
Vehicle Titles
PO Box 619
North Liberty, IA 52317-0619
IRA Requests
GreenState Credit Union
Attn: IRA department
2355 Landon Rd
North Liberty, IA 52317
All other mailing correspondence
PO Box 800
North Liberty, IA 52317-0800
Proof of Insurance
PO Box 2248
Sioux City, IA 51104
(NOTE: GreenState Credit Union must be listed as Lienholder/Loss Payee)