External Transfer in Online Banking

An external transfer moves funds from an account you own at GreenState Credit Union to an account outside of GreenState Credit Union that is owned by you or someone else. Verifying an external account can take up to 5 business days. Once verified, the external transfer process generally takes 2 full business days to complete. Please plan accordingly.

For recurring transfers from external accounts to make loan payments, we recommend setting a transfer date at least 5 days prior to your payment due date to account for weekends and federal holidays.

Payments via external transfer can be made directly to most GreenState loans. Payments for credit card and mortgage loans must be sent to a savings or checking account first. A Funds Transfer in online banking can then be set up to transfer funds from that checking or savings account to the credit card or mortgage loan.

How to link an External Account

1. Login to online banking from our homepage. See Enroll in Online Banking‍ if you have not enrolled Online Banking.
2. Once signed into online banking click on the Transfers & Payments link.
   
3. Click on Add External Account and enter in the account information for the external bank account.
   
4. The system will now automatically send two small Micro Deposits amounts to the external bank account. These Micro Deposits can take 1-3 business days to show up in the external bank account.
5. Check the external account and retrieve the two amounts sent.
6. Return to GreenState online banking and click on Transfers/Deposits.
7. Click on the Verify External account sub-menu.
8. Select the account they are going to verify and enter in the small Micro Deposits amounts.
9. Once verified you will need to log out and back in. The newly added external account will be an available option on the Funds Transfer page.

How to complete a transfer

1. Login to online banking from our homepage.
2. In the left menu, select Transfer Money or Pay a Loan / Credit Card under the Transfers & Payments heading.
   
3. Set up the transfer.
   
   
   • Select the Make this a recurring transaction box if you'd like to setup an automatic payment/transfer.
     
   • Note: When scheduling loan payments via the Funds Transfer feature if you are paying via an external account you should set an end date or cancel the series to end the recurring payments when the loan is paid.
4. Click Transfer Funds or Submit to complete. 

Please Note: To pay your GreenState credit card or mortgage loan from an external account, you will first need to transfer the funds to your GreenState savings account. The online payment can then be set up to pull from your GreenState savings account to the credit card or mortgage loan.

Cancel a Recurring Funds Transfer

1. You can cancel recurring transfers that you've set up in online banking at any time.
2. In the online banking main navigation menu, click on Transfers & Payments and select the Activity Center option.
   
3. Select Recurring Transactions from the top three options in the Activity Center.
4. Click the Actions link next to the transaction you wish to alter and choose the Cancel Series option.
   
5. Click Confirm in the popup window to cancel the recurring transaction.