Holiday Hours - GreenState offices will be closed on Tuesday, December 24th and Wednesday, December 25th for Christmas.

Editing or Stopping Bill Pay Payments

Editing or canceling a payment

  1. Login to online banking from our homepage.
  2. Once signed into online banking click or tap on the Transfers & Payments tab.
  3. Now click or tap on the Bill Pay - Full Site sub menu option.
  4. Select the Edit recurring option next to the payee whos payment you wish to edit or cancel.
  5. Select the Edit entire series option, then click Continue
    • The other options above can also be used if you only wish to skip/edit a single occurrence of the payment.
  6. Select the option I would like to stop this payment, then click submit

Stopping a Payment

If you would like to cancel a payment after it has been sent, either give us a call at 1-866-841-1316 or follow along the steps listed below. We can stop any payments that were sent as a check (although we're unable to revoke electronic payments).

The fee to stop payment on a check is $29.50 plus Tax.

  1. Login to online banking from our homepage.
  2. Once signed into online banking click or tap on the Services tab.
  3. Now click or tap on the Stop Payment sub menu option.
  4. Here you will be asked the following:
    • Single Check or Multiple Checks
    • Account
    • Check number
    • Payee name
    • Amount
    • Date the check
  5. Once the stop payment is submitted the check will no longer be able to be cashed or deposited.