Editing or canceling a payment
- Login to online banking from our homepage.
- Once signed into online banking click or tap on the Transfers & Payments tab.
- Now click or tap on the Bill Pay - Full Site sub menu option.
- Select the Edit recurring option next to the payee whos payment you wish to edit or cancel.
- Select the Edit entire series option, then click Continue.
- The other options above can also be used if you only wish to skip/edit a single occurrence of the payment.
- Select the option I would like to stop this payment, then click submit.
Stopping a Payment
If you would like to cancel a payment after it has been sent, either give us a call at 1-866-841-1316 or follow along the steps listed below. We can stop any payments that were sent as a check (although we're unable to revoke electronic payments).
The fee to stop payment on a check is $29.50 plus Tax.
- Login to online banking from our homepage.
- Once signed into online banking click or tap on the Services tab.
- Now click or tap on the Stop Payment sub menu option.
- Here you will be asked the following:
- Single Check or Multiple Checks
- Account
- Check number
- Payee name
- Amount
- Date the check
- Once the stop payment is submitted the check will no longer be able to be cashed or deposited.